Terms and Conditions

Last Updated: October 31, 2025

Welcome to the official website of Guangzhou Eletree Electronic Co., Ltd. (“Eletree”, “we”, “our”, or “us”). By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Company Information

Guangzhou Eletree Electronic Co., Ltd., founded in 2014, is a professional exporter and manufacturer specializing in educational sound books, radios, memory cards, Bluetooth speakers, and electronic prayer mats.
Backed by strong group support — including our radio factory covering over 14,000 square meters, nearly 200 skilled employees, and 12 years of production experience — Eletree integrates design, R&D, manufacturing, and marketing to provide customers with high-quality products at the most competitive prices.

2. Acceptance of Terms

By visiting our website or placing an order with us, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, please discontinue use of our website and services immediately.

3. Products and Services

All descriptions, specifications, and images of products displayed on our website are provided for reference purposes only.
Eletree reserves the right to:

• Modify product specifications, designs, or features without prior notice;

• Discontinue any product at any time;

• Refuse or cancel any order at our discretion if errors or inconsistencies occur in product information or pricing.

4. Pricing and Payment

• All prices listed are in U.S. Dollars (USD) unless otherwise stated.

• Prices are exclusive of taxes, duties, and shipping fees, unless specifically included in the quotation.

• Payment terms will be defined in the official quotation or proforma invoice.

• Eletree reserves the right to adjust prices in response to currency fluctuations, raw material costs, or other external factors.

5. Orders and Lead Time

• Orders are confirmed only after we receive written confirmation and deposit payment (if required).

• Standard lead times vary depending on product type and order quantity.

• Any changes to confirmed orders may result in adjustments to delivery schedules and costs.

6. Shipping and Delivery

• Eletree arranges shipping through reliable international logistics partners.

• Delivery terms (e.g., EXW, FOB, CIF) will be clearly stated in the contract or invoice.

• We are not responsible for delays or damages caused by third-party carriers, customs procedures, or force majeure events.

7. Warranty and Quality Assurance

• Eletree guarantees that all products are manufactured under strict quality control and meet relevant international standards (CE, FCC, ROHS, PSE, MSDS, IC, ISO).

• Warranty periods vary depending on the product category.

• Warranty does not cover damage caused by misuse, improper installation, unauthorized repair, or force majeure.

8. Intellectual Property

All trademarks, logos, product designs, images, and content on this website are the property of Guangzhou Eletree Electronic Co., Ltd.
Any unauthorized reproduction, distribution, or commercial use is strictly prohibited without prior written consent.

9. Limitation of Liability

Eletree shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our total liability in any claim shall not exceed the total purchase price of the product(s) involved in the dispute.

10. Privacy Policy

We respect your privacy. Any personal or business information collected will be used solely for order processing, customer service, or marketing communications — in accordance with applicable data protection laws.
We do not sell or share customer information with third parties without consent.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the People’s Republic of China.
Any disputes arising from or relating to these Terms shall be resolved through friendly negotiation. If unresolved, disputes shall be submitted to the Guangzhou Arbitration Commission for final arbitration.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Guangzhou Eletree Electronic Co., Ltd.
Address: No. A248, Xinma Road, Lecong Community,
Lecong Town, Foshan, Guangdong, China
Website: radiomanufactory.com