Privacy Policy

Last Updated: October 31, 2025

At Guangzhou Eletree Electronic Co., Ltd. (“Eletree”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website, contacting us, or purchasing our products.

By accessing our website or submitting personal data to us, you agree to the practices described in this policy.

1. Company Information

Guangzhou Eletree Electronic Co., Ltd., founded in 2014, is a professional exporter and manufacturer specializing in educational sound books, radios, memory cards, Bluetooth speakers, and electronic prayer mats.
We operate globally, serving both wholesale (B2B) and retail (B2C) clients.

2. Information We Collect

We may collect the following types of information:

(a) Personal Information

When you fill out forms, contact us, or place an order, we may collect:

• Full name

• Company name

• Email address

• Phone number

• Shipping and billing addresses

• Payment information (processed securely through third-party gateways)

(b) Non-Personal Information

When you visit our website, we automatically collect:

• Browser type and version

• Device and operating system information

• IP address and approximate location

• Pages visited, time spent, and referring URLs

• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

1. Process and fulfill your orders or inquiries

2. Communicate with you regarding products, services, or updates

3. Improve our website, services, and customer experience

4. Send promotional materials (only if you have opted in)

5. Comply with legal obligations and prevent fraudulent activity

We will never sell or rent your personal data to any third parties.

4. Legal Basis for Processing (for EU Customers)

For customers in the European Union, we process personal data under the following legal bases:

• Contractual necessity: to provide our products and services

• Legitimate interests: to improve services and prevent misuse

• Consent: for email marketing or newsletter subscriptions

• Legal compliance: to meet regulatory or tax obligations

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Improve site performance

• Analyze user behavior and traffic

• Customize user experience

You may disable cookies in your browser settings; however, some website features may not function properly without them.

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes described in this policy

• Comply with legal or accounting requirements
  After this period, we securely delete or anonymize the data.

7. Information Sharing

We may share your information only with:

• Authorized employees for order processing and support

• Trusted service providers (e.g., logistics, payment gateways, email systems)

• Legal authorities if required by law or regulation

All third parties are required to maintain confidentiality and data protection standards consistent with this policy.

8. Data Security

Eletree implements appropriate technical and organizational measures to protect personal data from:

• Unauthorized access

• Data loss or alteration

• Misuse or disclosure

Despite these efforts, no data transmission over the internet is 100% secure. Users share information at their own risk.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Object to processing or request data portability

To exercise these rights, please contact us via email (see below).

10. International Data Transfers

As a global exporter, your data may be transferred and processed in countries outside your own.
We ensure such transfers comply with applicable data protection laws and maintain adequate safeguards.

11. Third-Party Links

Our website may contain links to third-party websites.
Eletree is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before sharing personal information.

12. Updates to This Policy

Eletree may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Guangzhou Eletree Electronic Co., Ltd.
Address: No. A248, Xinma Road, Lecong Community,
Lecong Town, Foshan, Guangdong, China
Website: radiomanufactory.com